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As part of our commitment to transparency and customer satisfaction, we want to ensure that you understand our refund policy.

All Sales Are Final

Due to the nature of our business, all sales are final. This means that once an order is placed, it cannot be exchanged or refunded. We take pride in creating each and every product specifically for our customers, ensuring that it meets our high standards of quality and craftsmanship.

What to Do If Your Package Is Lost or Stolen

If you believe that your package has been lost or stolen, we recommend filing a complaint directly with the carrier. They will be able to assist you in locating your package or initiating an investigation. Please note that we are unable to provide any refunds or replacements for lost or stolen packages.  We understand that this can be frustrating, but unfortunately, we have no control over the actions of third-party carriers once the package has been delivered.

Our Commitment to Customer Satisfaction

We are always here to answer any questions or address any concerns you may have regarding your order or our products. Please feel free to reach out via email, and we will be more than happy to assist you.